Q&A - Photo Editing Service Questions

Some of the most common questions we are asked are listed below. If you can't find an answer to your question here, then please contact us by submitting the form at the bottom of this page...


Retouching Questions


Where do I send digital photographs that I need editing?
Please send all digital photos to us by email (or Dropbox) to info@digitaltouch.co.uk

Where do I send original (non-digital) photos?
Please send all original photographs these to us at our office, with a self addressed envelope, to 8 Rannoch Drive, Blackburn, Lancashire, BB2 5BH, United Kingdom.

What is the process?
As soon as we look at your photographs and required changes, we then provide you with a quote. Once you have instructed us to begin work, you would receive a watermarked version 'proof copy' by email for you to approve. When you are happy with the level of work, payment would be requested prioe to sending the photograph by e-mail.

How long does it take for me to receive edited photos?
We usually require two to three days to complete an edit but if needed urgently this can be arranged.

What are the costs for this service?
We charge £20 per hour for all photo editing tasks.

How do I pay you for this service?
Payment can be made via Paypal, credit card, BACS or cheque.

When do I pay?
You pay after you are happy with the first preview photo with no obligation to pay if not happy.

 


Contact us now if you have any additional queries.

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